ibis Birmingham Centre New Street Station Hotel
손님 리뷰
Location, friendly staff, hotel food and range of bar drinks. Reception arranged all taxis, got my room ready early - always tried to help at the bar Quality and value of food menu Although City centre, bedroom was quiet and natural ventilation
Peter
2025년 10월
the room was a good size, good location as it is near to city centre and very close to lots of restaurants and shops! breakfast wasnt included but it was a good price and was quite a nice spread for breakfast! only thing was that if something ran low they wouldnt bring more out unless it was hot food/ so if fruit or yoghurt or milk ran out you would have to ask them for more which isnt a problem unless you go at a busy time as could take a while
Amy
2025년 10월
Fabulous staff working exceptionally hard and consistently. I really appreciated the people on the front desk, in the breakfast area and the two men on security. Metropolitan China Town is Club Land - this Ibis made me feel safe enough. Thank you. It is a hard-working building - not glamorous but practical, evidently catering for a regular and varied turnover of guests. Great price for two nights, booked ahead of schedule through Booking.com. Commitment to looking out for child sexual exploitation impressive - a discreet poster making it clear that Ibis train staff to challenge any behaviour that might suggest children are at risk - really appreciate that.
Kokila
2025년 10월
Checked in on line the day before which made things much quicker and smoother on arrival. Staff were friendly and professional. The room was a good size and the bed was very comfortable. The room was on the second floor and accessed by the lifts. The room was clean and had good facilities, including tea & coffee making. The en suite was small but functional and again was very clean. Breakfast was included in the booking and there was a very good selection. The full cooked breakfast was outstanding, one of the best I’ve ever had and it was hot. The hotel was 10 minutes walk from Birmingham/Digbeth National Express station. The hotel is very central, situated in the China Town district and a couple of minutes walk from the Bullring. The Utilita Arena is a 25 minute walk away. There are plenty of pubs and restaurants close to the hotel.
Kim
2025년 10월
I just wanted to express my sincere appreciation for the outstanding service provided by the staff during our stay. Every team member was courteous, attentive, and genuinely welcoming, which made our experience truly memorable. The hotel facilities were equally impressive—immaculately maintained, thoughtfully designed, and equipped with everything needed for a comfortable and enjoyable visit. From the relaxing ambiance to the exceptional hospitality, every detail reflected a high standard of excellence. Thank you for creating such a wonderful environment! A special thank you to Anju, who made breakfast an absolute delight. His warm hospitality, attentiveness, and cheerful energy truly stood out and set a wonderful tone for the day. It's rare to encounter someone so dedicated to making guests feel welcome and cared for—he was brilliant. The hotel is fortunate to have such a gem on their team!
Catherine
2025년 10월
Location was idea, walking distance to get to the o2 Academy, Bull ring shopping centre and New street train station. The family room was very nicely presented, clean & cosy. Was reasonably quiet, ( except for late night passers by, singing or shouting, couldn't figure out which. either way, that was not the hotels fault, in middle of a busy city it's to be expected, I just closed the windows in the bathroom.) All 3 of us slept very well. Staff were welcoming. Breakfast was nice too.
Shazbatt71
2025년 8월
Pros -Very close to Birmingham new street train station however you have to find stairway to get down a street level to get there or walk 8 minutes down a slope then around the back end of Chinatown -CCTV on the every floor & have to swipe key card to access the lifts so very secure -Very friendly & helpful staff especially when dealing with my requests for new towels & milks for tea/coffee -Windows in bathroom & bedroom that you can open for fresh air -Powerful shower pressure so enjoyed having showers every day -They have a heater in the room -There’s mirrors in the room that were helpful -There’s a kettle in room with tea bags/coffee sachets, sugar, to make teas& coffees & milk pots are provided -Overall room was clean & shower room was clean -overall location of the hotel is right in the middle of Chinatown, lots of restaurants, bakeries, & supermarkets, so fantastic if you like Chinese food which we did! But of course there were sushi restaurants, fried chicken restaurant, Greek restaurants as well. Also the hotel is close to the Bull ring shopping mall which is huge! —food in the ibis hotel restaurant is limited buy pizza tasted really good & drinks were great 😊 -also if you don’t have your bedrooms cleaned everyday, just put the door card to hang on the door handle to not have housekeeping & tell reception, who will issue a £5 voucher towards food & drinks at the bar! Which is great 👍🏼! Not sure how long this promotion will last though.
Gillian
2025년 3월
The location was perfect for us as it was within walking distance of the O2 Academy where we were attending an event & meant we could get there very easily. There is a secure underground carpark that's payable separately at reception (because the machine in car park was out of action). Spaces are limited & non reservable. The staff were really nice & helpful & the room was clean & comfortable.
Paddiperkins
2025년 4월
location couldn’t be better for the price! we were here for an event! check in was a breeze! staff were lovely. room was small but clean and tidy. no problem with noise once both windows were closed shut, we did stay at the back of the hotel. bed was very comfortable and WiFi connection was great. we ordered in food from a pizza place called “Rudys Pizza” absolutely couldn’t recommend more if wanting to just have a night in and relax! pizza was 10/10!!
Emma
2024년 10월
The staff were wonderful, very helpful, attentive and friendly and definitely made me feel safe as a solo traveller. The room was cosy and clean and perfect after a long day. The breakfast buffet was lovely everything was hot and fresh and very tasty. Check out was extremely fast and efficient! Overall, I was very happy with my stay and I would say it is definitely very good value for money.
Lyndsie
2024년 10월
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